May 29, 2024  
2012-2013 Undergraduate Bulletin 
2012-2013 Undergraduate Bulletin [ARCHIVED CATALOG]

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CA 492 - Service Business Operations and Strategy

Credits: 3

Prerequisite: MA 123 or BU 160 and CA 260

Provides the context for studying operations management in service industries. Course content organized around service economy, competition, delivery and quantitative analysis tools.

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