Jul 23, 2025  
2025-2026 Graduate Bulletin (Draft) 
    
2025-2026 Graduate Bulletin (Draft)
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HSP 510 - Management of Service Organizations

Credits: 3

This course will explore the management of service organizations from a guest satisfaction perspective by integrating topics from human resources, technology, operations, marketing, and strategy. This course will also examine service quality concepts for a hospitality professional.



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