Apr 18, 2024  
2016-2017 Undergraduate Bulletin 
    
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2016-2017 Undergraduate Bulletin [ARCHIVED CATALOG]

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CA 492 - Service Business Operations and Strategy

Credits: 3

Prerequisite: MA 123  or MIS 160  and CA 260  
Provides the context for studying operations management in service industries. Course content organized around service economy, competition, delivery and quantitative analysis tools.


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